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Privacy Policy

Last updated: December 22, 2025

At MetaFetch, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our domain enrichment API service. Please read this privacy policy carefully. By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name (optional)
  • Company name (optional)
  • Password (encrypted)

Usage Data

We automatically collect certain information when you use our API:

  • API request logs (domains queried, timestamps)
  • IP addresses
  • Request counts and patterns
  • Error logs for troubleshooting

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our API service
  • Process your transactions and manage your subscription
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues
  • Send you service-related communications
  • Respond to your comments, questions, and support requests
  • Enforce our Terms of Service and prevent abuse

About the Data We Provide

MetaFetch provides company enrichment data gathered from publicly available sources. This includes:

  • Company names and descriptions
  • Public logos and favicons
  • Industry classifications
  • Public location information
  • Public social media profile URLs

All data is sourced from publicly available information. We do not collect or provide personal information about individuals. Our service is designed for B2B company research and lead enrichment purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your data:

  • All data is encrypted in transit using TLS/SSL
  • Passwords are hashed using industry-standard algorithms
  • API keys are securely generated and stored
  • Access to production systems is strictly controlled
  • Regular security audits and monitoring

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to:

  • Comply with our legal obligations
  • Resolve disputes
  • Enforce our agreements

API usage logs are retained for 90 days for billing and analytics purposes. You may request deletion of your account and associated data at any time.

Third-Party Services

We use the following third-party services to operate MetaFetch:

  • Supabase - Authentication and user management
  • Stripe - Payment processing
  • Railway - API hosting infrastructure
  • Vercel - Dashboard hosting

Each of these services has their own privacy policies governing their use of your data.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt out of marketing communications
  • Withdraw consent where processing is based on consent

Cookies

We use essential cookies to maintain your session and preferences. We do not use advertising or tracking cookies. You can control cookie settings through your browser, but disabling essential cookies may affect service functionality.

Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: contact@metafetch.ai